We request that all salon treatments are booked in advance to avoid disappointment. A 50% deposit is required upon package bookings.
Upon your arrival as a first time guest, you will be requested to fill in a consultation card. Please fill this in accurately, your health and well-being is incredibly important to us. Non-disclosure could affect your experience and the service we deliver. Please consult your therapist if you have any of the following conditions:
- Any Allergies
- Any heart condition
- Eczema or Psoriasis
- High blood pressure
- Muscle or joint injuries
- On any medication
- Recent surgery
Belle Femme cannot be held responsible for non-disclosure.
Please arrive 15 minutes prior to your scheduled appointment so that you have time to fill-in your client form or update the therapist of changes to your records. This will ensure full treatment value.
We kindly request that guests speak in a hushed tone in order to maintain an environment of tranquillity and to respect other clients' right to serenity.
Guests come to Belle Femme Health and Beauty to relax and escape stress, please put your cellphone on silent upon arrival at Belle Femme Health and Beauty and refrain from taking voice calls.
Late arrivals & cancellations
We value punctuality and late arrivals may necessitate that your treatment session be shortened accordingly, with full treatment price being charged.
We request a 24 hour notice period in the event of a cancellation or rescheduling of appointments. Belle Femme Health and Beauty reserves the right to charge in full for treatments not cancelled in the prescribed period of time or for no shows.
Please arrive at the salon wearing comfortable, loose fitting clothing. Please keep your underwear on (excluding bra's) during your treatment. Compulsory disposable under-garments will be provided for all body treatments.
It is advisable that no jewellery should be worn to your treatment session. The management and staff accept no responsibility for the loss of any valuables of any kind brought to Belle Femme Health and Beauty.
Gift Certificates are available to treat a friend or loved one by giving them an unforgettable experience. Please note that Treatment Gift Certificates cannot be exchanged for other treatments or used for the purchasing of retail products, are non-refundable and must be presented at the time of treatment.
Vouchers are valid for three years from date of purchase. Vouchers are valid for treatments at the current price. The holder of the voucher may be liable to pay any shortfall on the new price of the treatment on the day of presentation.
All prices and information are subject to revision without prior notice. Unfortunately we cannot refund any products that you purchase from us, but will gladly exchange damaged products. Belle Femme Health and Beauty only accepts cash payments or EFT payments. Regrettably cheques cannot be accepted. All prices are quoted in ZAR.
Rights of Admission Reserved
We reserve the right to ask any person to leave the salon at any time, in the event that they are disturbing / offending any guests or staff members.